Central Bark®
Commitment to Safety

At Central Bark, our commitment to safety is uncompromising. Our mission is to create a clean, healthy, safe, and loving environment where every dog and person feel welcome and treated with respect, care, and compassion. 

Safety is our #1 priority. That’s why we have comprehensive policies and procedures to ensure your dog is safe and healthy every day they’re with us. A proactive approach to safety is woven right into the fabric of our doggy day care program and incorporated into our facility, specially designed with your dog’s safety and comfort in mind.

Cleaning and disinfection

Deep cleaning and disinfecting

Our store cleaning procedures exceed mandated protocols to safeguard you and your pet’s health. We clean and disinfect regularly throughout our facility to ensure a clean and healthy environment. All staff follows CDC handwashing guidelines. Also, hand sanitizer and restrooms for handwashing are available to all guests.

COVID response

Safe social distancing will always be practiced in the lobby, please use the orange “X”s on the floor to help maintain 6 feet apart. If you prefer to do curbside drop off and pick up, just call the store at 262-785-0444 and we would be happy to accommodate any drop offs, pick ups, or payments. We have multiple sanitizing stations located in the lobby, along with a hand washing station. Thank you for your ongoing love and support of our small business.  We love what we do and want to serve your family to the best of our ability

Dog-safe cleaning products

We clean and sanitize all play and rest areas every day – sometimes more than once a day – with veterinary-grade cleaners and disinfectants, air purifiers. This helps us ensure a safe, clean, and sanitized facility that smells good and reduces the risk of spreading infectious diseases. 

Facility design

24/7 Monitoring

Our store has fire and motion-monitored security systems with keyed-in codes for staff to enter when they arrive. These systems provide 24/7 monitoring, and emergency services get notified quickly should any concerns arise.

Two-door rule

There are always two doors between the dogs and the outside world. If one entry fails, there is a second door to prevent dogs from accidentally leaving our facility.

Indoor and outdoor play areas

Indoor and outdoor play areas help reduce stress and create an enjoyable environment for dogs to play and socialize.     

Special flooring and play surfaces

We offer multiple surfaces for dogs to play on. Rubber flooring has some “give” and is less slippery than other alternatives. It provides excellent traction for our playing pups, but it’s also gentle on dogs’ bones and joints. It’s also easy to clean and sanitize daily. Turf gives dogs a natural grass feel. Both are gentler on dogs’ paws, which helps if they aren’t used to the level of activity they’ll get at day care.  

Individual crate spaces

Dogs have access to their own private space, where they can rest, relax, and feel comfortable away from the group. These crates help us create a much safer social environment for dogs by allowing them to take a break and maintain a healthy balance of play, learning, and rest. It also helps dogs avoid physical injury (from over-exercise without enough rest) and provides a space for them to unwind, so they don’t become overstimulated or over-aroused during play. 

Professionally equipped salon and spa

From a simple bath to an elaborate treatment, our fully equipped salon and spa is designed for all of your dog’s grooming needs.

Doggy Day Care program safety

One-day-per-week attendance requirement

A proactive approach to safety is woven right into the fabric of our program. We require all dogs to attend day care at least once a week because we know that consistency and continuity promote safety.

Ideally, dogs will attend day care on a regularly scheduled day, so we can consistently match them with the social environment they will enjoy and benefit from most. This regular weekly schedule helps your dog feel more comfortable, confident, and social, creating a safer day care environment for all. It also ensures our staff is as familiar with your dog’s normal behavior, so we are attuned to any changes. 

Benefits of a consistent attendance:

  • Less stress – When dogs don’t visit us weekly, each time they come is like their first day at a new school or new job, which can be stressful. This requirement reduces stress and anxiety to promote safer social interactions for every dog in our care.
  • Dogs love routine – Coming on the same day every week keeps dogs comfortable and familiar with our environment, which creates a positive, predictable, and safer social setting.
  • More social time – Dogs play more safely and are more social with familiar dogs they know.
  • Safety all around – Our staff can keep everyone safer when they know when each dog is attending. This allows us to create playgroups that match the dogs’ play styles, preferred playmates, energy levels, and sizes.
  • We know your dog – By seeing your dog every week on the same days, our staff knows them. It helps us regulate safe play and lets us know when your dog might not be feeling like themselves.

Dog Behavior Assessments

All dogs enrolled in our Enrichment Day Care program must pass our behavior assessment before joining our Central Bark family. Our highly trained staff conduct a thorough evaluation at the facility. It helps ensure that dogs are social with other dogs and people and will be comfortable with our daily routine. During the assessment, we will get to know your dog, which helps us place them in a playgroup that’s right for them to play safely and have fun. It also allows us to proactively staff so we can keep our dog-to-staff ratios low, promoting safety.

Vaccination requirements and monitoring system

Dogs who are vaccinated are less likely to become ill or pass on diseases to other dogs in our care. That’s why all dogs must have up-to-date vaccinations. We also require that all dogs are spayed or neutered by six months of age. Parents must submit written verification that their dogs have current rabies, Bordetella (kennel cough), and DHPP (distemper, hepatitis, parainfluenza, parvovirus) vaccinations. If these vaccinations are lapse, you will have to get them updated before your pup can return to day care.

  • Rabies is a standard vaccination all dogs should have. Note that puppies less than six months old will need to receive their rabies vaccine by six months of age (or as consistent with state law) to continue coming to day care.
  • Bordetella helps protect dogs from kennel cough; a common illness quickly spread in day cares, boarding facilities, and shelters. Although veterinarians don’t require the Bordetella vaccine, it’s necessary for day care. Please double-check that your dog has received it before coming to day care.
  • DHPP is also a standard vaccination that protects against distemper, hepatitis, parainfluenza, and parvovirus.

Also, we have an operations system to help monitor and track vaccination. This system will automatically remind you when your dog is due for a vaccination one month before its expiration date. It also notifies our staff, who will tell you in person as well.

Highly trained and caring staff

Only the finest will do for our furry guests. We train our team in our unique Central Bark Training program, which incorporates the latest behavioral science and dog training principles with a focus on positive reinforcement. Included is a comprehensive training in canine first aid and CPR. Also, all franchisees are required to continue their ongoing education.

Our focus on positive reinforcement has never wavered. We continuously update our skills and policies to stay at the forefront of new advances in behavioral science and positive reinforcement techniques. 

Low dog-to-staff ratio

We keep our staff-to-dog ratios low to help ensure the safety of every dog in our care. It helps us give more individual attention to each dog because we have more time to get to know them. Plus, we ALWAYS supervise play. Whether it’s a group of two dogs or 12 dogs, we never leave them unattended during group play.

One of our model’s benefits is that dogs who need a little more one-on-one time with their handlers can be placed in smaller class sizes. It gives our staff more opportunities to teach your dog, work on behaviors, and play while your dog is at day care.

Our goal is to set every dog in our care up for success with staff members who can meet their unique needs. Our low dog-to-staff ratio is enriching for your dog and our staff too!

Small Group Play and Enrichment

Small group play and enrichment groups give your dog more one-on-one time with their handlers, allowing our staff to teach your dog, work on behaviors, and play. After a balanced day of play, learning, and rest – you can look forward to a dog who is not only better behaved but also a healthy, well-balanced, and tired mentally and physically.

100% Supervised Play

Dogs are never left alone with another dog or unattended in playgroups to ensure their safety.

Quick-release collars

While playing, sometimes dogs can get tangled in each other’s collars, causing them to panic. Quick-release collars make it easy for us to disengage the buckle and defuse the situation quickly and efficiently.

Quick-release collars are better than having no collars because we can use them to quickly and safely redirect dogs when needed, especially if they become overstimulated during group play. Quick-release collars also fulfill the requirement to have a name tag that correctly identifies each dog in our care to ensure they get the food and care they require.

All collars get removed overnight when dogs sleepover to reduce the possibility of accidents, such as dogs chewing on their collar or getting tangled in. Collars are put back on when dogs get let out in the morning.

Dedicated rest time

Maintaining a healthy balance of rest and play is important for dogs’ physical, mental, and social health. Like human athletes, rest helps dogs avoid physical injury and provides a space for them to unwind, so they don’t become overstimulated or over-aroused during play. Play-breaks give dogs the support they need to stay as safe and appropriate and create a much safer social environment for every dog in our care.

Amanda H.

The New Berlin Central Bark has awesome staff that have a passion for their jobs. Our Bassett hound loves going and we enjoy seeing the fun she has from the pictures and videos their staff captures. From grooming, overnight stays and holiday parties-the New Berlin Central Bark offers more options than just the daycare 🙂

Shari F.

Jax loves visiting and playing with his puppy buddies at Central Bark Doggy Day Care New Berlin. Megan and all the staff are absolutely wonderful, drop off and pick up is quick and easy, and when Jax forgets to take a break & rest, they will remind him! We know he's being well taken care of while we're working!

Pat H.

Louie has been coming to Central Bark for almost two years, since he was 4-mos, and LOVES it! He enjoys the play and rest times, and the attention of the staff. We are happy to have the knowledge and experience of the caring staff. They seem to know each dog in their care personally and share daily updates on our fur-baby at pick-up. We appreciate that.

Sara C.

Meeko has been attending for 3 months now and absolutely loves it! The staff is top notch and truly care about your pet. The facilities are wonderful and this location has a great outdoor play space. Also each day they post photos to see what your dog is up to. Highly recommend to anyone looking for a doggy daycare.

Melissa D.

I highly recommend Central Bark! My dog ADORES all of the staff; they are all so wonderful. Day care is her favorite place to go. There’s no other business I’d trust to care for my dog like I trust Central Bark! Thank you CB-NB!

Amanda M.

I was very scared to bring my little boy to daycare because I didn't know how he would do in such a new and different environment. On a busy week when my boyfriend was out of town, I thought it was the right time to give Central Bark a try. I had gotten a recommendation to go there from a friend. Well, he absolutely loved it and we will be going more often!!! Everyone was so kind and welcoming. It made the experience a positive one for the both of us.

Kevin O.

I love taking my golden border collie Tucker to Central Bark. He loves all the staff and never wants to leave at the end of the day since he had so much fun. Thanks girls you are the best.

Ann H.

My dog has been going to Central Bark in New Berlin for over 10 years and continues to love his time there. Thank you Thank you for your help yesterday with Ace! Much Appreciated! Your team goes above and beyond to help your clients!!! Thank you!

Sara M.

My dog has been going to Central Bark for 6 years since I adopted her at 5 months old. Not only does she have fun playing with the other dogs, I feel the socialization with different people has really helped make her the friendly, adaptable, well-behaved dog that she is. I've also relied on the groomers at Central Bark to keep Tula looking her best. The staff at the New Berlin location are incredibly kind, caring and friendly. And now, my husband's two dogs go each week as well! It makes me feel great knowing how well cared for our dogs are while they're there.

Dennis M.

Even though I own a grooming shop traveling to downtown Milwaukee from Muskego was not a good option anymore for my senior dog. We started using CBNB this summer for Koby’s grooming and they are amazing! Erin is so sincerely caring and compassionate and does a fantastic job! Everyone at CBNB is always so friendly and upbeat it has been a great experience every time.

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Read all FAQs

Central Bark® Whole Dog Care

Our whole dog care approach offers a full range of fun and personalized products and services. To promote your dog’s physical, mental, and emotional health and happiness throughout their entire life.

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