Commitment to Safety
At Central Bark, our commitment to safety is uncompromising. Our mission is to create a clean, healthy, safe, and loving environment where every dog and person feel welcome and treated with respect, care, and compassion.
Safety is our #1 priority. That’s why we have comprehensive policies and procedures to ensure your dog is safe and healthy every day they’re with us. A proactive approach to safety is woven right into the fabric of our doggy day care program and incorporated into our facility, specially designed with your dog’s safety and comfort in mind.
Cleaning and disinfection
Deep cleaning and disinfecting
Our store cleaning procedures exceed mandated protocols to safeguard you and your pet’s health. We clean and disinfect regularly throughout our facility to ensure a clean and healthy environment. All staff follows CDC handwashing guidelines. Also, hand sanitizer and restrooms for handwashing are available to all guests.
Dog-safe cleaning products
We clean and sanitize all play and rest areas every day – sometimes more than once a day – with veterinary-grade cleaners and disinfectants, air purifiers. This helps us ensure a safe, clean, and sanitized facility that smells good and reduces the risk of spreading infectious diseases.
Our store has fire and motion-monitored security systems with keyed-in codes for staff to enter when they arrive. These systems provide 24/7 monitoring, and emergency services get notified quickly should any concerns arise.
There are always two doors between the dogs and the outside world. If one entry fails, there is a second door to prevent dogs from accidentally leaving our facility.
Indoor and outdoor play areas
Indoor and outdoor play areas help reduce stress and create an enjoyable environment for dogs to play and socialize.
Special flooring and play surfaces
We offer multiple surfaces for dogs to play on. Rubber flooring has some “give” and is less slippery than other alternatives. It provides excellent traction for our playing pups, but it’s also gentle on dogs’ bones and joints. It’s also easy to clean and sanitize daily. Turf gives dogs a natural grass feel. Both are gentler on dogs’ paws, which helps if they aren’t used to the level of activity they’ll get at day care.
Individual crate spaces
Dogs have access to their own private space, where they can rest, relax, and feel comfortable away from the group. These crates help us create a much safer social environment for dogs by allowing them to take a break and maintain a healthy balance of play, learning, and rest. It also helps dogs avoid physical injury (from over-exercise without enough rest) and provides a space for them to unwind, so they don’t become overstimulated or over-aroused during play.
Professionally equipped salon and spa
From a simple bath to an elaborate treatment, our fully equipped salon and spa is designed for all of your dog’s grooming needs.
Doggy Day Care program safety
One-day-per-week attendance requirement
A proactive approach to safety is woven right into the fabric of our program. We require all dogs to attend day care at least once a week because we know that consistency and continuity promote safety.
Ideally, dogs will attend day care on a regularly scheduled day, so we can consistently match them with the social environment they will enjoy and benefit from most. This regular weekly schedule helps your dog feel more comfortable, confident, and social, creating a safer day care environment for all. It also ensures our staff is as familiar with your dog’s normal behavior, so we are attuned to any changes.
Benefits of a consistent attendance:
- Less stress – When dogs don’t visit us weekly, each time they come is like their first day at a new school or new job, which can be stressful. This requirement reduces stress and anxiety to promote safer social interactions for every dog in our care.
- Dogs love routine – Coming on the same day every week keeps dogs comfortable and familiar with our environment, which creates a positive, predictable, and safer social setting.
- More social time – Dogs play more safely and are more social with familiar dogs they know.
- Safety all around – Our staff can keep everyone safer when they know when each dog is attending. This allows us to create playgroups that match the dogs’ play styles, preferred playmates, energy levels, and sizes.
- We know your dog – By seeing your dog every week on the same days, our staff knows them. It helps us regulate safe play and lets us know when your dog might not be feeling like themselves.
Dog Behavior Assessments
All dogs enrolled in our Enrichment Day Care program must pass our behavior assessment before joining our Central Bark family. Our highly trained staff conduct a thorough evaluation at the facility. It helps ensure that dogs are social with other dogs and people and will be comfortable with our daily routine. During the assessment, we will get to know your dog, which helps us place them in a playgroup that’s right for them to play safely and have fun. It also allows us to proactively staff so we can keep our dog-to-staff ratios low, promoting safety.
Vaccination requirements and monitoring system
Dogs who are vaccinated are less likely to become ill or pass on diseases to other dogs in our care. That’s why all dogs must have up-to-date vaccinations. We also require that all dogs are spayed or neutered by six months of age. Parents must submit written verification that their dogs have current rabies, Bordetella (kennel cough), and DHPP (distemper, hepatitis, parainfluenza, parvovirus) vaccinations. If these vaccinations are lapse, you will have to get them updated before your pup can return to day care.
- Rabies is a standard vaccination all dogs should have. Note that puppies less than six months old will need to receive their rabies vaccine by six months of age (or as consistent with state law) to continue coming to day care.
- Bordetella helps protect dogs from kennel cough; a common illness quickly spread in day cares, boarding facilities, and shelters. Although veterinarians don’t require the Bordetella vaccine, it’s necessary for day care. Please double-check that your dog has received it before coming to day care.
- DHPP is also a standard vaccination that protects against distemper, hepatitis, parainfluenza, and parvovirus.
Also, we have an operations system to help monitor and track vaccination. This system will automatically remind you when your dog is due for a vaccination one month before its expiration date. It also notifies our staff, who will tell you in person as well.
Highly trained and caring staff
Only the finest will do for our furry guests. We train our team in our unique Central Bark Training program, which incorporates the latest behavioral science and dog training principles with a focus on positive reinforcement. Included is a comprehensive training in canine first aid and CPR. Also, all franchisees are required to continue their ongoing education.
Our focus on positive reinforcement has never wavered. We continuously update our skills and policies to stay at the forefront of new advances in behavioral science and positive reinforcement techniques.
Low dog-to-staff ratio
We keep our staff-to-dog ratios low to help ensure the safety of every dog in our care. It helps us give more individual attention to each dog because we have more time to get to know them. Plus, we ALWAYS supervise play. Whether it’s a group of two dogs or 12 dogs, we never leave them unattended during group play.
One of our model’s benefits is that dogs who need a little more one-on-one time with their handlers can be placed in smaller class sizes. It gives our staff more opportunities to teach your dog, work on behaviors, and play while your dog is at day care.
Our goal is to set every dog in our care up for success with staff members who can meet their unique needs. Our low dog-to-staff ratio is enriching for your dog and our staff too!
Small Group Play and Enrichment
Small group play and enrichment groups give your dog more one-on-one time with their handlers, allowing our staff to teach your dog, work on behaviors, and play. After a balanced day of play, learning, and rest – you can look forward to a dog who is not only better behaved but also a healthy, well-balanced, and tired mentally and physically.
100% Supervised Play
Dogs are never left alone with another dog or unattended in playgroups to ensure their safety.
While playing, sometimes dogs can get tangled in each other’s collars, causing them to panic. Quick-release collars make it easy for us to disengage the buckle and defuse the situation quickly and efficiently.
Quick-release collars are better than having no collars because we can use them to quickly and safely redirect dogs when needed, especially if they become overstimulated during group play. Quick-release collars also fulfill the requirement to have a name tag that correctly identifies each dog in our care to ensure they get the food and care they require.
All collars get removed overnight when dogs sleepover to reduce the possibility of accidents, such as dogs chewing on their collar or getting tangled in. Collars are put back on when dogs get let out in the morning.
Dedicated rest time
Maintaining a healthy balance of rest and play is important for dogs’ physical, mental, and social health. Like human athletes, rest helps dogs avoid physical injury and provides a space for them to unwind, so they don’t become overstimulated or over-aroused during play. Play-breaks give dogs the support they need to stay as safe and appropriate and create a much safer social environment for every dog in our care.
Frequently Asked Questions
Sleeping in a new or unfamiliar environment can be stressful for some dogs. That’s why we offer sleepovers to dogs already enrolled in our Enrichment Day Care.
Sleepovers at Central Bark® offer your dog a calm, relaxing sleepover in a place they can feel comfortable and loved. Because they’re in a familiar place, they can feel less stressed about being away from home (and so will you). A full day of Doggy Day Care is complimentary with your sleepover, so your dog can play with their friends after a good night’s rest.
Learn more about Sleepovers at Central Bark
Not at all! It’s never too early or too late to begin building positive associations and using reward-based methods to teach your puppy new skills and behaviors.
Establish a training schedule now to help your puppy learn desired behaviors like walking nicely on a leash and basic cues like sit, stay, and loose-leash walking. Practicing these skills at home is critical, but it’s always a good idea to enlist the help of a professional to get a jump start teaching your puppy all the things you want them to know and set them up for success! Central Bark® offers everything you need to help you train your dog, including expert training and classes, so you and your puppy can learn and bond together.
There’s no bond like the one between our furry best friends and us. We love our dogs and want to give them the best life possible. But it can be challenging to fulfill all their needs to stay healthy and happy for a lifetime. Doggy day care gives pups a place to play and learn in a safe environment, with the socialization, mental stimulation, and physical exercise their minds and bodies need to stay healthy for a lifetime.
- Dogs get to socialize. Dogs are social creatures. Positive experiences with new humans, new dogs, and new environments are essential to a well-rounded pup.
- Dogs learn social skills. Dogs learn from other dogs – they’re always teaching each other what is (and isn’t) appropriate social behavior. Doggy day care staff can also help support safe play and practice healthy social behaviors.
- Dogs get more exercise. Exercise helps your dog maintain a healthy weight and muscle tone while improving their mood and providing a healthy outlet for their physical and mental energy, meaning they can be more relaxed at home.
- Dogs get human attention. Your dog will get the care and love they need while you’re at work or school.
- Parents get a break. Doggy day care can give you a day off from responsibilities, while your dog gets what they need to be a healthier, more well-adjusted pet.
Learn more about Enrichment Doggy Day Care
At Central Bark®, our goal is to provide a balanced day of play, learning, rest, and love. Learning and mental exercise can happen in various ways, including training activities, brain games, scent work, and more. Our playgroups offer several hours of active playtime paired with learning opportunities during Group Play Skills. This way, dogs have plenty of time to socialize and get their energy out, while also exercising their minds through learning.
During one of your dog’s rest periods throughout the day, they are offered a rest period enrichment activity to stimulate their mind while encouraging healthy rest. These licking and chewing activities involve food rewards, such as a frozen peanut butter KONG®. These activities engage their minds while helping foster quality rest.
Did you know? Scientific studies have shown that licking and chewing behaviors (especially those that involve food rewards!) are self-soothing, decrease heart and respiratory rates, and even release dopamine in a dog’s brain.
Training Tutor sessions stimulate the dog’s minds and bodies and help them learn important skills, behaviors, and tricks.
One-on-One Enrichment sessions give the extra attention dogs love and the freedom to use their senses and safely explore their instincts through interactive toys, puzzles, and games.
Did you know? 15 minutes of mental activity is equal to 30 minutes of physical exercise!
Learn more about Enrichment Doggy Day Care
Central Bark® Whole Dog Care
Our whole dog care approach offers a full range of fun and personalized products and services. To promote your dog’s physical, mental, and emotional health and happiness throughout their entire life.