Charlotte-Matthews
Dog Boarding

Help your dog dreams come true with our dog boarding

Getting away for a break can be refreshing, but spending the night away from home can be an anxious experience for both you and your furry friend. At Central Bark® Charlotte-Matthews, our dog boarding services offer your dog a peaceful and familiar haven, making their stay truly delightful.

Our skilled dog boarders create a nurturing environment with plenty of exercise and engaging activities, ensuring your cherished pet stays happy and healthy while you’re apart.

Benefits of Our Dog Boarding Services:

  • Peace of Mind: A comforting solution for dog owners who must be away from their beloved pets at any time.
  • Secure Sanctuary: A safe and protected environment where dogs receive the care and attention they need.
  • Worry-Free Trips: Plan your travels without worrying about your dog’s well-being while you’re away.
  • Personalized Care: Comprehensive packages carefully customized to meet the unique needs of each individual dog.

Central Bark
Charlotte-Matthews

9600 Monroe Rd,
Charlotte, NC 28270Get Directions

(704) 261-3061

Open Today 7:00 AM – 6:30 PM

Request Appointment
dog boarding

Dog Boarding

Exclusively for Participants of Our Enrichment Dog Day Care Program

For dogs actively participating in our Enrichment Dog Day Care program, Central Bark offers the option of enjoyable sleepovers with their friends when your family goes on vacations or overnight outings. These sleepovers offer your dog a tranquil and comfortable night in a familiar and cozy environment. Additionally, a full day of Enrichment Dog Day Care is included.

Stay-n-Play

for occasional dog boarding guests

Our Stay-n-Play program offers boarding for dogs that are not currently enrolled in our day care program. Each overnight guest can get a restful night’s sleep, followed by a day of play, exercise, and plenty of TLC from our staff. Stay-n-Play guests sleep and play in their own designated areas. 

Pricing

ServicePrice
Dog Boarding
For dogs enrolled in our day care program. Includes a full day of enrichment doggy day care with each 24 hour stay. 
Upgrade to a luxury den for an extra $5/night. 
54
Stay-n-Play
For dogs not enrolled in our day care program. Each 24 hour stay includes a luxury den and one-on-one sessions. Each dog plays in their own space to ensure the safety and comfort of all dogs.
64

Day Care enrollment required for Dog Boarding except Stay-n-Play.
Fees may apply for special drop-off or pick-up arrangements. There is a $10.00 weekend drop off and pick up fee
. All sales are final.

Read our Dog Boarding Guidelines.

Frequently Asked Questions

How do I Request a Reservation for a Day Care or Sleepover service in my online account?

Step 1: Login

  1. Click the “Client Login” option found at the bottom of all pages on our website. 
  2. Enter either your email address or phone number that you signed up with 
  3. Click “continue logging in”
  4. Then enter your password and click “Sign In”

Step 2: Request Services

You will now see the page below. From this page you can do a number of things along with requesting a reservation from the drop downs including editing your information, editing your pet’s info, adding/removing pets, checking your package credits, purchasing package credits, and adding/editing/changing photos.

  1. Click the blue “request services” button 
  2. In the popup window, click the “Book Day Care or Sleepover Now!” button 

Step 3:  Select a Service Type

  1. Scroll down past the notes (after you have read them) until you get to the “Details” section. 
  2. Click on the drop-down in the “Type” row and choose your reservation type. 
  3. Note: Grooming requests cannot be made through the customer portal. Please call (704) 261-3061 to schedule an appointment.

Step 4: Make Your Reservation Request

  1. Choose the pet or pets you would like to add to this reservation 
  2. Choose the date you are looking for 
  3. You may edit the drop-off and pick-up time from within our open hours, if you know those approximations 
  • You can set up “recurring dates” for the same day/days each week for a timeframe 
  • You can add additional reservations for other days at the same time. 

Step 5: Add-on Services and Notes

  1. You may add any additional services (such as enrichment training, training tutor, special meals (outside of lunch), salon and spa services, etc, to their reservation. 
  2. You may add any notes that you would like us to see in the notes box 
  3. You may run an estimate for the total cost of your reservation request (please note that the charges for “additional services” such as salon and spa, may vary from the default that shows in the estimate) 
  4. Once you have added everything you want, click “Save” in the lower right corner 

Your Done!

You should see the page below if everything went through correctly. You will get an email confirmation when your reservation has been accepted and confirmed, if you are added to a waitlist, or if it is denied. 

What is Stay-n-Play?

Our Stay-n-Play program offers boarding for dogs that have not enrolled in our day care program. Each overnight guest gets a restful night’s sleep, followed by a day of play, exercise, and plenty of TLC from our staff. Stay-n-Play guests sleep and play in their own designated areas. 

Learn more about our Stay-n-Play boarding service

What’s a Behavior Assessment and why is it important?

As part of joining the Central Bark® family, our expert staff conducts a thorough behavior assessment at your local Central Bark store. These assessments help ensure that your dog is placed with a playgroup they’re comfortable with so they can play safely every day they’re with us.

This four-day evaluation, while your dog participates in our Enrichment Day Care, assesses your dog’s:

  • Comfort and social skills with people 
  • Social skills and playstyle with other dogs to help determine the playgroup and play schedule they can benefit from the most
  • Comfort in both indoor and outdoor play spaces
  • Comfort in rest areas and a crate 
  • Ability to share resources like water and toys in social settings
  • Level of comfort taking treats in social settings

This process gives us a chance to get to know you and your dog while your dog gets acquainted with their new favorite place away from home. Through the entire four days, your dog’s comfort and safety is our top priority.

Once your pup passes all the behavior assessment elements, you are welcome to sign up for any of our daycare services or a sleepover!

To schedule a Behavior Assessment for your dog, please contact your local store.

NOTEPlease bring all required signed forms, vaccination proof, and a collar and leash for your behavior assessment.

Does the center maintain the same policy for sleepovers?

Central Bark® reserves sleepover services exclusively for dogs accepted into the day care program, so the same policies do apply. Our Stay-n-Play program (available at participating locations) offers boarding services for dogs that have not enrolled in our day care program.

Read all FAQs

Central Bark® Whole Dog Care

Our whole dog care approach offers a full range of fun and personalized products and services. To promote your dog’s physical, mental, and emotional health and happiness throughout their entire life.