Healthy.
Happy.
Whole.

Welcome To Central Bark Charlotte-Matthews – Dog Day Care Services

Your bond with your beloved furry companion is truly special. You always want what’s best for them, even though it can sometimes be a challenge. That’s where Central Bark Charlotte-Matthews steps in to lend a helping hand. Count on us to provide the utmost care for your canine friend, ensuring their well-being, joy, and all-around fulfillment.

Bringing your dog to Central Bark Charlotte-Matthews ensures your peace of mind. They’ll enjoy quality time with their friends in a secure and caring environment. We’re proud to serve the Charlotte-Matthews community.

Moreover, our comprehensive approach to canine well-being prioritizes your dog’s health and happiness. We call it Enrichment Dog Day Care. Alongside this, we provide services like dog boarding, grooming, training, and more, all geared towards ensuring you and your dog enjoy your best lives together.

We recognize that your dog is a cherished family member. As fellow dog parents, we treat every dog as if they were our own. Rest assured, your pup will receive excellent care here!

Central Bark
Charlotte-Matthews

9600 Monroe Rd,
Charlotte, NC 28270Get Directions

(704) 261-3061

Open Today 7:00 AM – 6:30 PM

Enroll Now

Awards & Achievements

Central Bark Charlotte-Matthews Whole Dog Care

Central Bark Charlotte-Matthews is dedicated to providing top-notch care for your dog. Our holistic Whole Dog Care ensures your furry friend’s well-being in every aspect of their life, be it physical, mental, or emotional. Explore our personalized products and services tailored to make your dog’s life even more enjoyable!

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Our mission is to enhance your dog’s life with customized activities, adding extra excitement to each day.

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Spoil your furry friend with carefully curated grooming and delightful interactions designed to bring them joy.

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Provide your dog with a peaceful and cozy retreat through our Dog Boarding service.

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Explore a premium selection of dog necessities, including food, treats, toys, and more, carefully curated for their happiness and health.

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Strengthen your bond with your dog through constructive training and engaging activities, instilling essential skills and positive behavior.

How to get started

  1. Click Request Appointment
  2. Register Online
  3. We’ll contact you to help
    schedule your first visit

Why do dogs LOVE
Central Bark Charlotte?

  • Tailored Experiences: Each dog receives customized days to suit their unique needs and preferences.
  • Complete Well-Being: Personalized care, activities, and rest promote health, happiness, and good behavior at home and in the community.
  • Canine Communication: Our team, trained in a science-based, positive reinforcement approach, effectively understands and communicates with dogs.
  • Safety and Cleanliness: Utmost safety and health are our top priorities, with stringent protocols and thorough cleaning routines in place.
  • Trusted Affectionate Care: For over two decades, Central Bark has enhanced dogs’ lives with a balanced blend of attention, play, exercise, socialization, training, rest, and affection.
  • Lasting Bonds: Witness the remarkable closeness that a day spent apart can foster! Your dog will return home content and in good health, alleviating concerns about leaving them alone.

Dog Day Care. Reimagined.

Enrichment Dog Day Care goes beyond conventional dog day care, incorporating cutting-edge insights from dog behavior science and positive training techniques. Your beloved furry friend can indulge in a day tailored for their enjoyment and well-being, offering a harmonious blend of play, cognitive and physical stimulation, social interaction, training, relaxation, and affection.
This approach promotes your dog’s comprehensive well-being, happiness, and overall growth.

four dogs on a stand outside

Flexible Playgroups

Small and large playgroup options allow us to match better your dog’s personality, needs, and preferences with the social atmosphere and amount of play they can enjoy and benefit from most.

dog trainer with four dogs

Group Play Skills

Group Play Skills are a fun and rewarding way for dogs to practice important skills like name recall, and behaviors like group sit and calmly going in and out of doors and gates.

Central Bark Enrichment

Rest Period Enrichment

Rest Period Enrichment sessions help dogs achieve a healthy balance. They can relax and recharge in their own private space with calming enrichment toys and healthy foods tailored to their preferences and diet.

dog trainer with one dogs

Enrichment Sessions

Personalized One-on-One Enrichment sessions give the extra attention dogs love and the freedom to use their senses and safely explore their instincts through interactive toys, puzzles, and games.

Frequently Asked Questions

What should I bring when boarding my dog?

When your dog is spending the night at Central Bark®, you should make sure all required forms, including proof of vaccination, are uploaded to your online account. You can bring in copies to your scheduled sleepover. Also, bring a collar and leash, food, medication, and any comforts from home (optional).  

See our Sleepover Guidelines

How do I enroll in Central Bark Doggy Day Care?

It’s easy! Just find your local store and click Enroll Now to create your online account and complete our online registration form or call the location to speak with an associate.

To speed up the registration process, please have available: veterinarian contact information, an emergency contact (other than yourself or your partner), pet information & medical history, and credit card information (optional). We will ask you a series of questions about your dog’s training and social history. These questions help us get to know them and provide the best care possible.

What should I bring to Doggy Day Care?

Once you have enrolled, we will need a copy of your dog’s vaccination records, which you can upload to your online account or bring with you on your scheduled first day. We also ask that your dog comes in on a regular 6-foot flat leash (no retractable or flexi-leads in the lobby) and a quick-release collar. Not sure what a quick-release collar is? No problem! We’ll be happy to show you on your first day. If your dog usually wears a harness while walking, you’re welcome to bring that as well.

If your dog typically eats a midday meal, you can bring it in an airtight container clearly labeled with your dog’s first and last names. 

Learn more about Enrichment Doggy Day Care.

How to choose the best day care for your dog

Selecting the right doggy day care is an important decision for you and your family. You want to make sure you find the right fit for your dog and your family’s needs. Follow these tips to find the perfect place for your pup! 

Tour the day care center before leaving your dog there. We recommend visiting several centers in your area before making a final decision.

While you’re there, ask yourself:

  • Is the play space clean, odor-free, comfortable, and safe for the center’s stated capacity? 
  • Pay attention to how the management and staff treat you, your dog, and the dogs in their care. Are they mature, knowledgeable, courteous, professional, and patient at all times? 
  • Note how the dogs respond to the staff – do they seem happy, relaxed, and excited? How do staff members greet and treat each dog?
  • How do other dogs act during your visit – relaxed, happy, stressed, scared, or out of control?
  • Is there a great deal of noise? 
  • Does the facility seem well organized and equipped with essential tools and supplies? Look for access to fresh, clean water, sanitation tools, ready access to treats to reinforce good behavior in playgroups, toys, secure fencing, rubber flooring in the inside play spaces, and access to outdoor play spaces.
  • Are there enough crates for every dog on-site in case of an emergency?
  • Are the dogs ever left alone together without a staff member present?
  • Are the handlers engaged with the dogs in their care and actively working with them? Or are they sitting on the sidelines? 

Questions to ask the doggy day care provider:

  1. Will my dog get individual attention time with staff?
    Ask if staff will have time to work individually with your dog on behaviors, play with them, and give them support and love while at day care.
  2. Are there small group play options?
    Small playgroup options help ensure your dog will have a social environment that allows them the freedom and comfort to thrive based on their unique needs, preferences, and play styles. 
  3. What’s the daily schedule? Is this tailored to my dog’s unique needs and preferences?
    Dogs thrive on routine, so the center should have a clear schedule for how things run every day. A consistent program tailored to your dog’s individual needs and style will promote a healthy and happy dog. 
  4. Are there regularly scheduled playtimes and nap times throughout the day?
    Day care should offer your dog a safe and balanced day of play, learning, rest, and love so you can look forward to a happy, well-balanced dog at the end of every day. 
  5. How and where are the dogs’ given downtime to wind down from the day’s activities to help prevent exhaustion and overstimulation?
    Maintaining a healthy balance of rest and play is important for the physical, mental, and social health of dogs. Just like human athletes, rest helps dogs avoid bodily injury and provides a space for them to unwind, so they do not become over-stimulated or over-aroused during play. This creates a much safer social environment for dogs. 
  6. Are there fenced and secure outdoor play areas? 
    Safe outdoor areas are important for a healthy, fun playtime. Whether it is romping in the snow or playing in swimming pools, everyone loves recess outside!
  7. How are new dog introductions handled?
    The center should clearly outline their procedures around new dog introductions, with effective policies that encourage happy, healthy, and lasting relationships and experiences.   
  8. What training does the staff receive?
    Doggy day care staff should be professionally trained and educated in animal behavior, socialization, and obedience training to ensure every dog’s well-being.  
  9. Are the dogs supervised at all times?
    A trained staff member should ALWAYS supervise dogs.
  10. Ask about behavior management tools used at the facility while caring for the dogs. What happens if your dog does something right? What happens if your dog does something wrong?
    Staff should use positive reinforcement and reward-based techniques to develop and reinforce behaviors that will enrich dogs’ lives at home and day care. Avoid centers that use punishment or correction to manage dog’s behavior as those techniques can create negative associations and fear. Utilizing reward-based techniques and positive reinforcement, on the other hand, can help build healthy relationships and happy experiences.
  11. What provisions are there for avoiding dog scuffles?
    Ask staff how they manage the dogs in their care. What do they look for in dog-dog interactions? How do they deal with emergencies and scuffles? How do they interrupt and redirect dogs? How do they build useful playgroup skills to keep the dogs safe proactively? Pay attention to how staff redirects dogs who need additional support to stay safe and whether they respond promptly and use effective strategies in these situations.
  12. Is there an in-depth interview to determine relevant background, behavioral, and health information including confirmation of spay/neuter, proof of vaccinations, flea and tick prevention, etc.? How is this information kept up to date?
    Find out what kind of assessments and evaluations the center uses before they accept a new dog. Also, every dog’s information should be regularly updated and kept on file to prevent illness and injuries.
  13. Do they have safety, cleaning, and disinfecting policies and procedures? What are they?

Learn more about Enrichment Doggy Day Care.

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