More Dog Services
in Charlotte-Matthews

Dogs aren’t just treated like family, they are family, and we welcome them with dedicated puppy hours.


Our beloved furry companions bring happiness to our days and deserve the very best in return. That’s why we offer a wide range of services, including puppy hour, for every stage of your pup’s journey. This ensures that both you and your dog share a path of longevity, well-being, and happiness.

Central Bark
Charlotte-Matthews

9600 Monroe Rd,
Charlotte, NC 28270Get Directions

(704) 261-3061

Open Today 7:00 AM – 6:30 PM

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puppy hour at central bark charlotte

FREE Puppy Hour!
in Charlotte-Matthews

Start your pup on the right paw! 

At Central Bark, our mission is to nurture and enrich dogs’ lives – and what better way than through puppy socialization?! Positive experiences with new dogs, humans, and environments are a critical part of a puppy’s healthy social development.

These early experiences help your dog develop comfort and confidence and positively affect their lifelong emotional development, building a strong foundation for a healthy, happy, and socially appropriate dog.

Puppy Hour is a FREE supervised play and social hour for puppies over 12 weeks of age held every first and third Saturday of the month from 11 a.m. to noon. We invite you and your puppy to attend as many sessions as you would like until your pup reaches the age limit.

Benefits

Enrolling your puppy in our Charlotte-Matthews puppy socialization program offers numerous advantages for their development and well-being. Here’s what your furry companion can gain:

  • Enhanced Comfort and Confidence: Introducing your dog to new environments cultivates a sense of assurance when encountering the unfamiliar, ultimately reducing anxiety.
  • Positive Emotional Growth: Early socialization contributes to your dog’s emotional well-being, establishing favorable associations with fellow dogs, humans, and stimuli.
  • Energy Release: Our program provides a secure arena for puppies to expend their boundless energy through play and exploration.
  • Build Social Skills: Participation in a puppy group facilitates the acquisition of essential social skills such as sharing, taking turns, and establishing boundaries.
  • Robust Foundation: Our puppy program lays a sturdy groundwork for your dog’s forthcoming well-being. It ensures their growth into a robust, cheerful, and socially adept canine.

In Our Puppy Program, Your Pup Will:

  • Enjoy Off-Leash Playtime: Interact with other vaccinated puppies of similar age during off-leash play sessions.
  • Receive Experienced Supervision: Be carefully supervised by experienced caregivers, ensuring safe and appropriate play.
  • Socialize and Explore: Meet new dogs, people, toys, places, and experiences to foster socialization and adaptability.
  • Face Age-Appropriate Challenges: Learn to handle different and interesting challenges suitable for their age, helping them become more comfortable with various experiences.

You will also receive a FREE Central Bark Puppy Parent Handbook, containing helpful tips for raising your healthy, happy, well-rounded puppy.

Rules & Requirements

  • Age Range: Puppies between 8 and 16 weeks old.
  • Limited Enrollment: Maximum of 6 puppies, determined by the number of attending puppy parents.
  • Advance Registration: Registration in advance is required.
  • Vaccination Proof: Proof of current Bordetella and DHPP vaccinations is necessary.
  • Inclusive Participation: We encourage both parents and children to join
  • Leash and Collar: Please bring a standard 6-foot leash (no retractable or flexi-leads in the lobby) and a quick-release collar. If your puppy usually wears a harness, you can bring that too.
Continue to register

If you have any questions, please call (704) 261-3061 or email cltmatthews@centralbarkusa.com 

dog party and puppy hour at central bark

Dog Parties & Events
in Charlotte-Matthews

Our cherished furry companions bring happiness to our days and deserve the very best in return. That’s why we offer a wide range of services for every stage of your pup’s journey, ensuring both you and your dog share a path of longevity, well-being, and happiness. 

Ask an associate for details.

Frequently Asked Questions

What’s a Behavior Assessment and why is it important?

As part of joining the Central Bark® family, our expert staff conducts a thorough behavior assessment at your local Central Bark store. These assessments help ensure that your dog is placed with a playgroup they’re comfortable with so they can play safely every day they’re with us.

This four-day evaluation, while your dog participates in our Enrichment Day Care, assesses your dog’s:

  • Comfort and social skills with people 
  • Social skills and playstyle with other dogs to help determine the playgroup and play schedule they can benefit from the most
  • Comfort in both indoor and outdoor play spaces
  • Comfort in rest areas and a crate 
  • Ability to share resources like water and toys in social settings
  • Level of comfort taking treats in social settings

This process gives us a chance to get to know you and your dog while your dog gets acquainted with their new favorite place away from home. Through the entire four days, your dog’s comfort and safety is our top priority.

Once your pup passes all the behavior assessment elements, you are welcome to sign up for any of our daycare services or a sleepover!

To schedule a Behavior Assessment for your dog, please contact your local store.

NOTEPlease bring all required signed forms, vaccination proof, and a collar and leash for your behavior assessment.

Do groomers sedate dogs?

No. At Central Bark®, we never sedate dogs in our salon. Our expert groomers always aim to help your dog feel as calm and relaxed as possible during their bathing and grooming experience.  

Suppose your dog has shown extreme stress or anxiety toward grooming in the past. In that case, we suggest speaking with a trusted veterinarian and one of our reward-based trainers about how we can best support your dog. 

Make a reservation for your dog’s grooming session

What do dogs do at doggy day care?

Central Bark® Enrichment Doggy Day Care combines our industry-leading doggy day care expertise with the latest science-based activities and techniques. We personalize your dog’s day with fun, healthy, and well-balanced activities that appeal to their instincts and enrich their bodies, minds, and senses.  

Each day at Central Bark includes exclusive options like:

  • Flexible play groups allow us to match your dog each day with the social atmosphere and play schedule they can enjoy and benefit from most. This helps give them a healthy balance of play, rest, and learning and creates a safer social environment with a better quality of play. And our lower dog-to-staff ratios offer more individual attention, education, and love.
  • Group play skills help dogs practice important behaviors and life skills like name recall, group sit, and calmly going in and out of doors and gates. These activities are fun and rewarding for your dog and help improve behavior and impulse control, prevent overstimulation, and creates a safer social environment. 
  • Rest Period Enrichments help dogs relax and recharge in their own private space with calming interactive toys and healthy food pairings tailored to their preferences and diet. It promotes physical and mental relaxation and can help them become more comfortable in crates by building positive associations. 
  • One-on-One Enrichment add-on sessions give your dog the personal attention they love, supplemented with interactive toys, puzzles, and games. Sessions are fun and rewarding, exercise their body and mind, and engage their senses. Add complexity with fitness and agility equipment.
  • Training sessions during day care visits help your dog develop essential skills and behaviors like name recall, sit, stay, down, wait, leave-it, door and gate control, and loose-leash walking. Excellent for your dog and easy for you! Your dog will come home tired and well-socialized, with the training and skills they need to be a well-behaved member of your family.

Learn more about Enrichment Doggy Day Care.

How does Central Bark proactively address safety?

At Central Bark a proactive approach to safety is woven right into the fabric of our program. That is why we require that all dogs enrolled in our Day Care program pass our behavior assessment and attend at least once per week. This helps us ensure that dogs are social with other dogs & people and remain comfortable with all aspects of our program.  It also allows us to proactively staff so we can keep a dog to staff ratios low which also helps increase safety. Plus, play is ALWAYS monitored. Whether it’s a group of 2 dogs or 12 dogs, we never leave dogs unattended during group play.

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Central Bark® Whole Dog Care

Our whole dog care approach offers a full range of fun and personalized products and services. To promote your dog’s physical, mental, and emotional health and happiness throughout their entire life.

Let’s get started

  1. Click Request Appointment
  2. Register Online
  3. We will contact you and schedule your first visit