Charlotte-Matthews
Enrichment Dog Day Care
Dog Day Care in Charlotte-Matthews.
The special bond with your furry best friend is incomparable. However, our busy lives sometimes make it challenging to meet all their needs for happiness and activity. This can lead to issues like loneliness, boredom, weight problems, anxiety, and unwanted behavior at home. That’s where Central Bark® Charlotte-Matthews’s doggy day care services come into play.
We offer a safe and loving environment where your dog can play and learn. Through social interaction, mental stimulation, and physical activity, we nurture their physical and mental well-being for a lifetime of vitality and happiness.
Our primary focus is on enhancing your dog’s overall quality of life through canine enrichment. Engaging and enjoyable activities boost their problem-solving skills, help them acquire new abilities, and build self-confidence. You can trust that your dog is spending a fulfilling day with their friends, providing you with peace of mind.
Enrichment Dog Day Care is our specialty, and our approach sets us apart in this endeavor.
Central Bark®
Charlotte-Matthews
9600 Monroe Rd,
Charlotte, NC 28270Get Directions
cltmatthews@centralbarkusa.com
Book Now


A Day of Well-Being and Harmony
At our Charlotte-Matthews doggy day care service, we provide a harmonious mix of play, exercise, socialization, education, rest, and affectionate care. Each day is thoughtfully customized to cater to your dog’s unique preferences and needs, promoting their physical, mental, and sensory well-being. This ensures that you have a well-rounded, content, and balanced dog at home.
- Play, Exercise, and Socialization: Physical activity helps maintain your dog’s weight and muscle tone, boosts their mood, and channels their energy positively. We offer various playgroups of different sizes, both indoors and outdoors, fostering appropriate social interactions.
- Rest: In between play and socialization, we ensure your dog has time to rest, unwind, and rejuvenate. Our daily schedule aims to strike the right balance between rest, play, and learning.
- Learning: Dogs learn from humans and their canine companions. Our skilled staff uses positive training methods to encourage safe play and help your dog master healthy social behaviors during their day care experience.
- Affection: Your dog becomes a cherished part of our Charlotte-Matthews doggy day care community, receiving plenty of love and care in your absence. We build a bond with your dog to provide comfort and confidence, gaining a deep understanding of their personality, needs, and preferences through regular attendance.
Dedication to Well-being and Security
Our top priority is the well-being and safety of our guests. As dedicated dog parents ourselves, we treat every dog with the same care and attention we give to our own. Our unwavering dedication is centered on creating a secure and nurturing environment for everyone who enters our facility.






FAQs about Enrichment Dog Day Care in Charlotte-Matthews
Absolutely! We strongly encourage all prospective clients to see our facilities firsthand. We believe a tour is the best way to understand what to look for in a dog day care. You can schedule a visit to tour our complete indoor and outdoor play areas and private rest spaces. We want you to feel completely confident and comfortable with our secure environment. You can also explore our facility and get a feel for what a day at Central Bark looks like by viewing the photos and virtual tours on our website.
Once you have enrolled, we will need a copy of your dog’s vaccination records, which you can upload to your online account or bring with you on your scheduled first day. We also ask that your dog comes in on a regular 6-foot flat leash (no retractable or flexi-leads in the lobby) and a quick-release collar. Not sure what a quick-release collar is? No problem! We’ll be happy to show you on your first day. If your dog usually wears a harness while walking, you’re welcome to bring that as well.
If your dog typically eats a midday meal, you can bring it in an airtight container clearly labeled with your dog’s first and last names.
We are happy to accommodate your dog’s feeding schedule as part of their “Rest Period Enrichments.” Simply bring their food in pre-portioned containers with clear instructions. Our trained staff will ensure your dog receives their meal in a private, quiet space. We are also experienced in handling a variety of specific needs, including day care for dogs with allergies and medication administration, though additional fees may apply.
Our dog socialization day care is built on a unique system of “flexible playgroups” to ensure a safe and positive social environment for every dog. We carefully match your dog with friends based on their age, personality, size, and play style, creating a balanced and stress-free environment. This is especially beneficial for day care for dogs with anxiety or shy puppies, as it provides a low-pressure way for them to build confidence and have a great time.
Dog day care gives dogs a fun place to play with their friends while their owners are busy at home and work.
At Central Bark®, doggy daycare is our specialty, and nobody does it quite like us. We don’t just give dogs a place to play. We create a personalized program of activities that optimize your dog’s whole health – their physical, mental, and emotional well-being.
Central Bark goes beyond a traditional doggy day care with our unique Whole Dog Care philosophy. Our personalized approach helps enrich your dog’s whole health and well-being throughout their entire life so you can enjoy a healthy, happy, and loving life together.
The heart of our whole dog care approach is our Enrichment Doggy Day Care program. We combine Central Bark’s industry-leading doggy day care expertise with the latest dog behavior science. Our mission is to give dogs a balanced blend of exercise, social group play, learning, rest, and TLC. To help your dog be a healthy, happy, calm, and well-rounded member of your family.
At Central Bark®, our goal is to provide a balanced day of play, learning, rest, and love. Learning and mental exercise can happen in various ways, including training activities, brain games, scent work, and more. Our playgroups offer several hours of active playtime paired with learning opportunities during Group Play Skills. This way, dogs have plenty of time to socialize and get their energy out, while also exercising their minds through learning.
During one of your dog’s rest periods throughout the day, they are offered a rest period enrichment activity to stimulate their mind while encouraging healthy rest. These licking and chewing activities involve food rewards, such as frozen peanut butter KONG®. These activities engage their minds while helping foster quality rest.
Did you know? Scientific studies have shown that licking and chewing behaviors (especially those that involve food rewards!) are self-soothing, decrease heart and respiratory rates, and even release dopamine in a dog’s brain.
Training Tutor sessions stimulate the dog’s minds and bodies and help them learn important skills, behaviors, and tricks.
One-on-One Enrichment sessions give the extra attention dogs love and the freedom to use their senses and safely explore their instincts through interactive toys, puzzles, and games.
Did you know? 15 minutes of mental activity is equal to 30 minutes of physical exercise!
Flexible playgroups allow us to match your dog with the social atmosphere and play schedule they can enjoy and benefit from most. This helps give them a healthy balance of play, rest, and learning and creates a safer social environment with a better quality of play. And our lower dog-to-staff ratios offer more individual attention, education, and love.
Our top priority is the safety of every dog in our care. Our staff members are not only highly trained but also “fluent in dog speak,” which means they can read canine body language and behavior cues. Our rigorous dog day care safety protocols use a science-based positive reinforcement approach to constantly monitor and manage play. We believe in proactive and preventative care, working to de-escalate potential issues before they start, which is a key part of how dog day care handles disagreements and maintains a secure environment for all dogs.
Step 1: Login
- Click the “Client Login” option found at the bottom of all pages on our website.
- Enter either your email address or phone number that you signed up with
- Click “continue logging in”
- Then enter your password and click “Sign In”

Step 2: Request Services
You will now see the page below. From this page you can do a number of things along with requesting a reservation from the drop downs including editing your information, editing your pet’s info, adding/removing pets, checking your package credits, purchasing package credits, and adding/editing/changing photos.
- Click the blue “request services” button
- In the popup window, click the “Book Day Care or Sleepover Now!” button

Step 3: Select a Service Type
- Scroll down past the notes (after you have read them) until you get to the “Details” section.
- Click on the drop-down in the “Type” row and choose your reservation type.
- Note: Grooming requests cannot be made through the customer portal. Please call to schedule an appointment.

Step 4: Make Your Reservation Request
- Choose the pet or pets you would like to add to this reservation
- Choose the date you are looking for
- You may edit the drop-off and pick-up time from within our open hours, if you know those approximations
- You can set up “recurring dates” for the same day/days each week for a timeframe
- You can add additional reservations for other days at the same time.

Step 5: Add-on Services and Notes
- You may add any additional services (such as enrichment training, training tutor, special meals (outside of lunch), salon and spa services, etc, to their reservation.
- You may add any notes that you would like us to see in the notes box
- You may run an estimate for the total cost of your reservation request (please note that the charges for “additional services” such as salon and spa, may vary from the default that shows in the estimate)
- Once you have added everything you want, click “Save” in the lower right corner

Your Done!
You should see the page below if everything went through correctly. You will get an email confirmation when your reservation has been accepted and confirmed, if you are added to a waitlist, or if it is denied.

Central Bark® has outdoor facilities complete with swimming pools and cooling systems for the summer.
Central Bark® Whole Dog Care
Our whole dog care approach offers a full range of fun and personalized products and services. To promote your dog’s physical, mental, and emotional health and happiness throughout their entire life.



