About Central Bark Henrietta

Phil Clark and family are the proud new owners of Central Bark Henrietta, conveniently located off Jefferson Road near the post office, just 3 miles west of the Schottland YMCA.

After years of working in IT Services sales for one of the largest software providers in the world, Phil was looking for a way to give back to the local community with his career. Thinking back on his passions, he realized he would love to have a job where caring for dogs was central to what he did. Phil Sr., the retired CEO of a large, local architecture and engineering firm, and Phil Jr. have always dreamed about ways to own and operate a family business together. Combining a passion for dogs and business, the Clark family – Phil Jr, Lindsay, Phil Sr, and Vendy, – decided to take a leap and open a business that centers their love of our best pup friends. Bringing together their love of dogs and their love of family, the Clark Family looks forward to exceeding your and your pet’s expectations for dog care!

At Central Bark Henrietta, pets are family, and family deserves personalized pet care and exceptional customer service. We look forward to the opportunity to care for your pets as they would be cared for at home!

“We welcome you to join our Central Bark family.”
Clark Family, Central Bark Henrietta Franchise Owners

Our Team

Stephanie Baldwin

Store Manager

Meet Stephanie Baldwin, our new Central Bark Henrietta store manager! With a background in teaching and managing local coffee shops, she brings a wealth of experience and leadership. Beyond work, Stephanie is a passionate advocate for animal welfare, having served as a board member and volunteer for several years at a local dog rescue. As a devoted parent to a four-year-old and two beloved furry companions, Stephanie’s vibrant energy shines through in everything she does, whether tackling home projects or gathering around a backyard campfire with friends. We’re thrilled to have Stephanie on our team!

Kaitlyn Hults

Groomer

Meet Kaitlyn, our newest groomer at Central Bark Henrietta! Grooming since 2018, she’s a JKL-certified pro with experience shadowing experts. Kaitlyn excels in handling pups with behavioral challenges, transforming grooming sessions into positive experiences. Her one-on-one, calm approach ensures the very best standard of care. Trained as a vet tech, Kaitlyn confidently grooms pets with medical needs, drawing from her experience caring for her Border Collie, Stella, who has epilepsy, and Golden Retriever, Mia, who deals with GI issues and anxiety. From color services to coat treatments, Kaitlyn is thrilled to share her expertise with the Rochester area!

Kayla Stanney

Groomer

Meet Kayla, one of our many dedicated groomers at Central Bark Henrietta! With a lifelong passion for animals cultivated by her childhood family dog, Kersee, Kayla embarked on her grooming journey in 2016. After obtaining her certificate from the Rochester Institute of Dog Grooming, she continued to refine her skills through seminars, demonstrating her commitment to excellence. Despite briefly transitioning to another field, Kayla has returned to her true love of grooming, bringing a wealth of experience and understanding of pets’ needs. From her early days with Kersee to her continuous dedication to learning, Kayla is excited to share her expertise and offer top-notch care for pets at Central Bark Henrietta!

Awards & Achievements

Our Family Photo Album

Allyson Harer 2 months ago

I’ve had a great experience with Central Bark of Henrietta. The staff is incredibly attentive and genuinely cares about the dogs—they take the time to understand each dog’s personality and needs, which really shows. The facility is always clean, well-organized, and feels safe, which is something that stands out right away.

What I appreciate most is how much focus they put on structured play and positive behavior, rather than just letting dogs run around. It’s clear that there’s a lot of thought and training behind how everything is run. Communication is also excellent, with regular updates and a team that’s always willing to answer questions.

Overall, it’s a place that goes above and beyond to create a positive, safe, and fun environment for dogs. Highly recommend to anyone looking for quality care and peace of mind.

…

Nod Ledeach 2 months ago

Love my experience at central bark every time! my Kolbie always comes back happy and tired. the staff are always very warm and helpful.

…

Barb Disalvo 1 month ago

Great people to work with. Prices are extremely reasonable. My puppy comes home after a day there and she is tired out. They take great care of her.

…

Jillian 2 months ago

This place is a great place for dogs to stay! They have indoor and outdoor play areas and the place seems very clean!

…

Shelby Thorn 4 weeks ago

I have nothing but good things to say about Central Bark!
The owner and employees are super kind, professional and show amazing customer service skills. They should take such pride in how clean their facility is; I was amazed at how clean the dens and play areas were. You could tell they get cleaned after a dog leave them, whether it’s until next time or when they’re outside playing with an employee.
When we toured during play groups and you could tell how much the employees care about the dogs’ wellbeing and comfort like letting a dog in their lap while monitoring everyone else.
You also get the choice to be sent a picture of your dog during their stay for daycare or boarding, which I think is amazing and showed they know we care too.
I would definitely take my dog here for daycare and boarding!

…

Thomas Potter 1 month ago

I have nothing but good things to say about Central Bark. I’ve used them for the past few months for dog daycare for my new Basset mix puppy Sable. I think it’s great that they’re hiring an overnight attendant for dog boarding, and the staff and owner have always been friendly and attentive. I think their rate is good for dog daycare, but I haven’t used them for other services. If dog daycare is the right choice for your dog, I think Central Bark deserves your consideration.

…

Frequently Asked Questions

How do you crate train a dog?

For dogs, being comfortable in a crate is a life skill that is incredibly useful for them and their owners. If you have ever traveled with your dog or had the unfortunate experience of an overnight stay at the vet, knowing your dog is comfortable in a crate is immeasurably comforting.

Crate training can take just days or a few months, based on your dog’s age, temperament, and past experiences with crates. The two keys to successful crate training are to keep the experience positive and go slowly.

When your puppy is not in their crate, keep the door open and reward them every time they choose to enter, even if you didn’t ask them to enter it. When crating your puppy, give them a safe enrichment item (like a stuffed Kong) that will keep them busy and allow them to self-soothe while confined. Remember that crate training should take place in a series of small, slow steps that will help your puppy become more comfortable.

Central Bark® offers everything you need to help you care for your new puppy. Our Enrichment Day Care gives puppies all the socialization, exercise, mental stimulation, and rest they need for a lifetime of happiness with you and your family. We also offer expert training and classes so you and your puppy can learn and bond together.

Learn more about our training classes.

Visit our Dog Blog for more helpful tips.

What should I look for in a dog groomer?

An essential characteristic of a dog groomer is someone who makes you and your dog feel safe and comfortable.

Other things to look for:

Certifications – Groomers don’t need a license or certification to work. Still, these accreditations are often signs that the groomer has the necessary training and experience to care for your pup.
Experience with different breeds – Look for a groomer with experience with a variety of breeds and coats and the standard haircut for your dog’s breed.
Preparedness – A groomer should work with dogs of all ages and levels of experience with grooming. They should aim to help each dog feel as comfortable as possible with the grooming process. Suppose the dog or puppy becomes anxious or uncomfortable. In that case, the groomer should be able to suggest a plan for increasing their comfort over time with the use of a positive reward-based approach.

Make a reservation for your dog’s grooming session

Do you offer dog birthday parties?

Yes! We love to celebrate our dog friends’ birthdays. You can rent space in our facility to celebrate, then bring in your treats and decorations. Or you can have us plan and run your entire event.

Contact us to schedule your dog’s party!

Can I stay with my dog at the groomers?

You do not need to stay with your dog during their grooming appointment. Our expert groomers always aim to help your dog feel as calm and relaxed as possible during their bathing and grooming experience. If your pup is feeling a little unsure, ask our training team about ways to enrich their experience and help create positive associations by using positive reward-based training methods.

Make a reservation for your grooming session today.

Read all FAQs

Central Bark^® Whole Dog Care

Our whole dog care approach offers a full range of fun and personalized products and services. To promote your dog’s physical, mental, and emotional health and happiness throughout their entire life.