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Even with such a proactive approach to safety as described above, scuffles between dogs can and do happen from time to time. Although this is a rare occurrence, dogs are animals and don’t always talk about whose tennis ball it is. If a scuffle does occur, staff are trained to intervene immediately by making a loud noise and separating the dogs involved as quickly as possible. For most dogs enrolled in our program, this is enough to stop the situation. If needed, we are also equipped with squirt bottles and a hose. Any dog involved in a scuffle will receive a cursory body check and play break to calm down.

We are happy to accommodate your dog’s feeding schedule as part of their “Rest Period Enrichments.” Simply bring their food in pre-portioned containers with clear instructions. Our trained staff will ensure your dog receives their meal in a private, quiet space. We are also experienced in handling a variety of specific needs, including day care for dogs with allergies and medication administration, though additional fees may apply.

Our staff is trained in dog body language and positive playgroup management techniques so they can respond proactively to help avoid issues between dogs. These tools include praise, treats, and work on important Group Play Skills daily like name recall, group sits, and going calmly in and out of doorways and gates. If a dog ever becomes overstimulated during play (just like kids do on the playground sometimes) we use these practiced skills to help redirect dogs into more desired behaviors (like coming to us and offering a sit for a treat) which gives the dog a chance to reset and calm down. When needed, we also utilize play breaks (a short rest in an individual crate) or in-group leash walks if a dog needs a little more help to bring their energy levels back down.

An essential characteristic of a dog groomer is someone who makes you and your dog feel safe and comfortable.

Other things to look for:

• Certifications – Groomers don’t need a license or certification to work. Still, these accreditations are often signs that the groomer has the necessary training and experience to care for your pup.
• Experience with different breeds – Look for a groomer with experience with a variety of breeds and coats and the standard haircut for your dog’s breed.
• Preparedness – A groomer should work with dogs of all ages and levels of experience with grooming. They should aim to help each dog feel as comfortable as possible with the grooming process. Suppose the dog or puppy becomes anxious or uncomfortable. In that case, the groomer should be able to suggest a plan for increasing their comfort over time with the use of a positive reward-based approach.

Make a reservation for your dog’s grooming session