Central Bark®
Commitment to Safety

At Central Bark, our commitment to safety is uncompromising. Our mission is to create a clean, healthy, safe, and loving environment where every dog and person feel welcome and treated with respect, care, and compassion. 

Safety is our #1 priority. That’s why we have comprehensive policies and procedures to ensure your dog is safe and healthy every day they’re with us. A proactive approach to safety is woven right into the fabric of our doggy day care program and incorporated into our facility, specially designed with your dog’s safety and comfort in mind.

Cleaning and disinfection

Deep cleaning and disinfecting

Our store cleaning procedures exceed mandated protocols to safeguard you and your pet’s health. We clean and disinfect regularly throughout our facility to ensure a clean and healthy environment. All staff follows CDC handwashing guidelines. Also, hand sanitizer and restrooms for handwashing are available to all guests.

COVID Response

As we continue to navigate our way through the COVID pandemic, our staff and customers’ health remain our top priority!
We are doing mulitple things to help accomplish this:

  1. All staff and customers are required to wear masks when entering the lobby or training center.
  2. Sanitizing stations are set up at both entry doors.
  3. Touchpoints are sanitized throughout the day.
  4. Two UV air cleaners are being run 24 hours a day in the lobby, one on each end.
  5. Curbside pick-up and drop-off is available indefinitely to all Day Care, Sleepover, and Groom clients

Dog-safe cleaning products

We clean and sanitize all play and rest areas every day – sometimes more than once a day – with veterinary-grade cleaners and disinfectants, air purifiers. This helps us ensure a safe, clean, and sanitized facility that smells good and reduces the risk of spreading infectious diseases. 

Facility design

24/7 Monitoring

Our store has fire and motion-monitored security systems with keyed-in codes for staff to enter when they arrive. These systems provide 24/7 monitoring, and emergency services get notified quickly should any concerns arise.

Two-door rule

There are always two doors between the dogs and the outside world. If one entry fails, there is a second door to prevent dogs from accidentally leaving our facility.

Indoor and outdoor play areas

Indoor and outdoor play areas help reduce stress and create an enjoyable environment for dogs to play and socialize.     

Special flooring and play surfaces

We offer multiple surfaces for dogs to play on. Rubber flooring has some “give” and is less slippery than other alternatives. It provides excellent traction for our playing pups, but it’s also gentle on dogs’ bones and joints. It’s also easy to clean and sanitize daily. Turf gives dogs a natural grass feel. Both are gentler on dogs’ paws, which helps if they aren’t used to the level of activity they’ll get at day care.  

Individual crate spaces

Dogs have access to their own private space, where they can rest, relax, and feel comfortable away from the group. These crates help us create a much safer social environment for dogs by allowing them to take a break and maintain a healthy balance of play, learning, and rest. It also helps dogs avoid physical injury (from over-exercise without enough rest) and provides a space for them to unwind, so they don’t become overstimulated or over-aroused during play. 

Professionally equipped salon and spa

From a simple bath to an elaborate treatment, our fully equipped salon and spa is designed for all of your dog’s grooming needs.

Doggy Day Care program safety

One-day-per-week attendance requirement

A proactive approach to safety is woven right into the fabric of our program. We require all dogs to attend day care at least once a week because we know that consistency and continuity promote safety.

Ideally, dogs will attend day care on a regularly scheduled day, so we can consistently match them with the social environment they will enjoy and benefit from most. This regular weekly schedule helps your dog feel more comfortable, confident, and social, creating a safer day care environment for all. It also ensures our staff is as familiar with your dog’s normal behavior, so we are attuned to any changes. 

Benefits of a consistent attendance:

  • Less stress – When dogs don’t visit us weekly, each time they come is like their first day at a new school or new job, which can be stressful. This requirement reduces stress and anxiety to promote safer social interactions for every dog in our care.
  • Dogs love routine – Coming on the same day every week keeps dogs comfortable and familiar with our environment, which creates a positive, predictable, and safer social setting.
  • More social time – Dogs play more safely and are more social with familiar dogs they know.
  • Safety all around – Our staff can keep everyone safer when they know when each dog is attending. This allows us to create playgroups that match the dogs’ play styles, preferred playmates, energy levels, and sizes.
  • We know your dog – By seeing your dog every week on the same days, our staff knows them. It helps us regulate safe play and lets us know when your dog might not be feeling like themselves.

Dog Behavior Assessments

All dogs enrolled in our Enrichment Day Care program must pass our behavior assessment before joining our Central Bark family. Our highly trained staff conduct a thorough evaluation at the facility. It helps ensure that dogs are social with other dogs and people and will be comfortable with our daily routine. During the assessment, we will get to know your dog, which helps us place them in a playgroup that’s right for them to play safely and have fun. It also allows us to proactively staff so we can keep our dog-to-staff ratios low, promoting safety.

Vaccination requirements and monitoring system

Dogs who are vaccinated are less likely to become ill or pass on diseases to other dogs in our care. That’s why all dogs must have up-to-date vaccinations. We also require that all dogs are spayed or neutered by six months of age. Parents must submit written verification that their dogs have current rabies, Bordetella (kennel cough), and DHPP (distemper, hepatitis, parainfluenza, parvovirus) vaccinations. If these vaccinations are lapse, you will have to get them updated before your pup can return to day care.

  • Rabies is a standard vaccination all dogs should have. Note that puppies less than six months old will need to receive their rabies vaccine by six months of age (or as consistent with state law) to continue coming to day care.
  • Bordetella helps protect dogs from kennel cough; a common illness quickly spread in day cares, boarding facilities, and shelters. Although veterinarians don’t require the Bordetella vaccine, it’s necessary for day care. Please double-check that your dog has received it before coming to day care.
  • DHPP is also a standard vaccination that protects against distemper, hepatitis, parainfluenza, and parvovirus.

Also, we have an operations system to help monitor and track vaccination. This system will automatically remind you when your dog is due for a vaccination one month before its expiration date. It also notifies our staff, who will tell you in person as well.

Highly trained and caring staff

Only the finest will do for our furry guests. We train our team in our unique Central Bark Training program, which incorporates the latest behavioral science and dog training principles with a focus on positive reinforcement. Included is a comprehensive training in canine first aid and CPR. Also, all franchisees are required to continue their ongoing education.

Our focus on positive reinforcement has never wavered. We continuously update our skills and policies to stay at the forefront of new advances in behavioral science and positive reinforcement techniques. 

Low dog-to-staff ratio

We keep our staff-to-dog ratios low to help ensure the safety of every dog in our care. It helps us give more individual attention to each dog because we have more time to get to know them. Plus, we ALWAYS supervise play. Whether it’s a group of two dogs or 12 dogs, we never leave them unattended during group play.

One of our model’s benefits is that dogs who need a little more one-on-one time with their handlers can be placed in smaller class sizes. It gives our staff more opportunities to teach your dog, work on behaviors, and play while your dog is at day care.

Our goal is to set every dog in our care up for success with staff members who can meet their unique needs. Our low dog-to-staff ratio is enriching for your dog and our staff too!

Small Group Play and Enrichment

Small group play and enrichment groups give your dog more one-on-one time with their handlers, allowing our staff to teach your dog, work on behaviors, and play. After a balanced day of play, learning, and rest – you can look forward to a dog who is not only better behaved but also a healthy, well-balanced, and tired mentally and physically.

100% Supervised Play

Dogs are never left alone with another dog or unattended in playgroups to ensure their safety.

Quick-release collars

While playing, sometimes dogs can get tangled in each other’s collars, causing them to panic. Quick-release collars make it easy for us to disengage the buckle and defuse the situation quickly and efficiently.

Quick-release collars are better than having no collars because we can use them to quickly and safely redirect dogs when needed, especially if they become overstimulated during group play. Quick-release collars also fulfill the requirement to have a name tag that correctly identifies each dog in our care to ensure they get the food and care they require.

All collars get removed overnight when dogs sleepover to reduce the possibility of accidents, such as dogs chewing on their collar or getting tangled in. Collars are put back on when dogs get let out in the morning.

Dedicated rest time

Maintaining a healthy balance of rest and play is important for dogs’ physical, mental, and social health. Like human athletes, rest helps dogs avoid physical injury and provides a space for them to unwind, so they don’t become overstimulated or over-aroused during play. Play-breaks give dogs the support they need to stay as safe and appropriate and create a much safer social environment for every dog in our care.

Sheryl A

Maggie and I LOVE, LOVE, LOVE Central Bark.  Everyone is awesome! Maggie obviously has fun-filled days whenever she attends day care and absolutely loves it!
Jennifer K

Great first experience, will definitely be back next week. All employees I interacted with were friendly, professional, and seemed to actually care. Thank you! 

Deb P

Tucker absolutely LOVES going to Central Bark in Sheboygan!   The staff is amazing and always incredibly welcoming to the pets (& humans too!)

Sharon T

Our pup got the royal treatment today. The staff was wonderfully kind and very efficient. In no time he was ready to come home and strut through the house like a million bucks. We will definitely be back to try other services that will be great for our growing energetic boy.

Jan Lipsey (Teddy Bunkins mommy)

Teddy loves this place so much. He hasn’t liked some of his groomers from the past, and Jennifer has made his visits so great that all I have to say is “let’s go get your hair cut” to Teddy and he’s at the door before me. He also knows when we’re a block away, and as soon as we enter the parking lot, he knows who he’s seeing. I only had to give her the specific detail at the first visit, and Teddy comes out PERFECT every time.  The entire staff is just great!!! Teddy will be here for as long as he’s around.

Thanks Central Bark Groomers! Teddy and I are very happy!!❤️🐶🐾❤️🐶🐾

Caroline M.

Saydee was way past her regular grooming session because of the Covid 19 stay at home situation. She has long, thick silky hair which is very difficult to groom because she tends to get a lot of snarls on her chest and legs, even though we brush her often.  Central Bark was able to get her in very soon after their grooming salon reopened.  She had to be sheared closer than usual because of  the abundance of knots but her groomer, Gina Miller, did an excellent  job and she looks as cute as ever. I highly recommend Central Bark for both their grooming and daycare.

Kimberly L.

The staff who work the phones and groom the animals are so kind, patient and loving with the animals. They listen to the specific instructions you give them for grooming and take wonderful care of your pet while in their hands. I highly recommend them for your animal needs. Jennifer is awesome!

Tammy S.

This was our first time there with our puppy Phoebe. We weren’t sure how she would do get her nails clipped, let alone a stranger taking her in without us. The girl that took her in was super friendly and kind, and that helped tremendously! We will definitely be back for our Feebs to get her pedicures, thank you!!

Jeff and Cathy

Charlie would rather be at Central Bark than at home.  He loves it there!

Celeste and Ken

Jennifer is the best groomer we have ever had for our dogs; Midge, Wally and our new pup, Karl!

She is always accommodating, friendly, patient,  and does a great job! Moreover, she is kind. Always look forward to seeing her friendly face

Frequently Asked Questions

How much does dog training cost?

With a variety of training solutions available, training costs depend upon what kind of training you and your dog need.  Central Bark® offers everything you […]

How are staff trained and what behavior management tools do they use in a playgroup?

Our staff is trained in dog body language and positive playgroup management techniques to respond proactively to help avoid issues between dogs. These tools include praise, […]

Do groomers sedate dogs?

No. At Central Bark®, we never sedate dogs in our salon. Our expert groomers always aim to help your dog feel as calm and relaxed as possible […]

What should I bring when boarding my dog?

When your dog is spending the night at Central Bark®, you should make sure all required forms, including proof of vaccination, are uploaded to your […]

Read all FAQs

Central Bark® Whole Dog Care

Our whole dog care approach offers a full range of fun and personalized products and services. To promote your dog’s physical, mental, and emotional health and happiness throughout their entire life.

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